Effective August 16, 2026 · Advanced Binary Operations LLC
Provider: Advanced Binary Operations LLC ("ABO", "we"), a California limited liability company (Entity No. B20260081616). Contact: admin@advancedbinaryoperations.com
By installing or using FileSteward (the "App") you ("Merchant", "you") agree to these Terms.
FileSteward delivers digital files to your customers after they purchase them through your Shopify store: it watches for paid orders, issues download links, emails them to the buyer, and records the outcome.
You must have a Shopify store in good standing. You are responsible for activity under your account and for the accuracy of what you configure — in particular, which files are attached to which products. We deliver what you attach. We do not review attachments for correctness.
You retain ownership of everything you upload.
You warrant that you hold all rights necessary to store, distribute and sell each file you upload, and that doing so through the App breaches no law and no third party's rights. This is the single most important promise you make here: we are a conduit for files we did not create and cannot evaluate.
You grant us a limited licence to store, process and transmit your files strictly to operate the service for you. We claim no other rights, and we do not use your files for any other purpose.
Use of the App is subject to the Acceptable Use Policy, which is incorporated into these Terms. Breaching it breaches these Terms.
We may, without notice and without refund, suspend an account, remove content, or revoke issued download links where we reasonably believe the AUP has been breached, where we receive a valid legal demand or takedown, where required to protect buyers, or where continued operation would put our providers at risk.
Where the situation allows, we will tell you what happened and why, and give you a chance to respond. Suspected CSAM is an exception: it is reported and actioned immediately, without notice.
Revoking a link disables the download but keeps the delivery record, so the audit trail survives enforcement.
If you believe material stored or delivered through the App infringes your copyright, send a written notice to our designated copyright agent containing substantially the following: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to have been infringed or, for multiple works at one online location, a representative list; (3) identification of the material claimed to be infringing and information reasonably sufficient for us to locate it; (4) your address, telephone number, and, if available, email address; (5) a statement that you have a good-faith belief that the complained-of use is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner of the allegedly infringed exclusive right.
On receipt of a notice that substantially complies with 17 U.S.C. section 512(c)(3), we will act expeditiously to remove or disable access to the identified material and will take reasonable steps promptly to notify the affected Merchant.
A Merchant whose material has been removed or disabled may send our designated agent a written counter-notification containing: (1) the Merchant's physical or electronic signature; (2) identification of the material removed or disabled and the location at which it appeared before removal or disabling; (3) a statement under penalty of perjury that the Merchant has a good-faith belief that the material was removed or disabled because of mistake or misidentification; and (4) the Merchant's name, address, and telephone number, together with a statement consenting to the jurisdiction of the applicable federal district court as provided in 17 U.S.C. section 512(g)(3)(D) and agreeing to accept service of process from the person who submitted the original notice or that person's agent.
Upon receiving a valid counter-notification, we will promptly provide a copy to the person who submitted the original notice and inform that person that we will restore the material or cease disabling access to it in 10 business days. We will restore the material or cease disabling access not less than 10 and not more than 14 business days after receiving the counter-notification unless our designated agent first receives notice that the complaining party has filed an action seeking a court order restraining the Merchant from engaging in the allegedly infringing activity.
Repeat infringers. We have adopted and reasonably implement a policy providing for termination, in appropriate circumstances, of Merchants and account holders who are repeat infringers.
Designated Agent: DMCA Agent, Advanced Binary Operations LLC
13337 South St, PMB 716, Cerritos, CA 90703
Telephone: 323-680-4407
admin@advancedbinaryoperations.com
Paid plans are billed through Shopify's Billing API — Shopify charges you, not us, on your Shopify invoice, and Shopify's own billing terms apply.
Current limits (free 1 GB / 10 products; paid tiers to 1 TB) may change on notice.
Known limit, stated plainly: a single file upload cannot exceed 5 GiB, a limit of the underlying storage API. Larger files must be split until multi-part upload ships.
The App is provided as is. We offer no uptime guarantee, no support-response commitment, and no service credits.
The App depends on third-party services including Shopify, Cloudflare, Resend and DigitalOcean, and interruptions or changes in those services may affect the App's availability or performance.
Delivery is best-effort and observable. Every attempt is logged with its outcome so you can see failures and re-send. We do not guarantee that an email reaches an inbox — spam filtering and mailbox behaviour are outside our control.
We withhold a buyer's download until Shopify has completed its fraud assessment of the order. Where Shopify then flags the order as risky, we continue to hold it for your review rather than sending the file; otherwise it is delivered.
Two honest limitations. If Shopify's assessment does not arrive within a short window, we deliver anyway rather than leave a paying customer waiting indefinitely — so in rare cases a file may go out before a final assessment. And the hold reflects Shopify's risk analysis, not our own judgment of any order; it is a safeguard, not a guarantee against fraud. Review held orders promptly.
See the Privacy Policy.
For personal data we process on your behalf to fulfill your customer orders, you determine the purposes of that processing and act as controller, and ABO acts as your processor to the extent those roles apply under applicable data-protection law. The buyer and order data we process is described in the Privacy Policy. ABO may separately act as controller for personal data it processes for its own service-administration, security, legal-compliance, or business purposes. You remain responsible for your buyer-facing privacy disclosures and lawful basis. Where applicable, processing governed by the GDPR is also subject to the Data Processing Agreement.
You may uninstall at any time. On uninstall, your access token is deleted. Shopify ordinarily sends a shop-redaction request after uninstall; when we receive that request, we delete the shop data described in the Privacy Policy. If the redaction request is not received, the automated deletion described above will not be triggered. The Privacy Policy describes the applicable deletion process in more detail.
Export anything you need before uninstalling. Deletion is not reversible and we keep no backup for your benefit.
To the maximum extent permitted by law, the App is provided without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We specifically disclaim any warranty regarding content you or your buyers upload or receive, and any warranty that delivery emails will reach a recipient's inbox.
To the maximum extent permitted by law, ABO's aggregate liability arising out of or relating to the App or these Terms will not exceed the greater of (A) the fees you paid ABO for the App during the three months preceding the event giving rise to the claim or (B) USD 100.
To the maximum extent permitted by law, ABO will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data.
Nothing in these Terms excludes or limits liability for ABO's fraud or willful injury, for gross negligence to the extent such liability cannot lawfully be limited, for a violation of law to the extent a limitation is prohibited by California Civil Code section 1668, or for any other liability that applicable law does not permit the parties to exclude or limit.
You will indemnify and hold ABO harmless from claims, damages and reasonable legal costs arising from content you upload, your breach of these Terms or the AUP, or your infringement of a third party's rights.
We may change these Terms on notice, in-app or by email. Continued use after a change means acceptance. Material changes will not apply retroactively.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state or federal courts located in Los Angeles County, California, and both parties consent to personal jurisdiction there.
Either party may bring an individual claim in small-claims court where it qualifies. Nothing in these Terms limits rights that the law of your place of residence grants you and does not allow to be waived.